Certified Quality, Affordable Price

Why Choose Our Used Phones?

At Access Electronics, our used phones go through a strict testing and certification process to ensure they perform just like new. Every device is carefully inspected for functionality, battery health, and software performance. We only sell phones that meet our high standards — no compromises. Plus, each purchase comes with a 6-month software warranty for extra peace of mind. Get top-tier tech at a fraction of the cost, backed by a brand you can trust.

Explore more

MOST ASKED QUESTIONS!

Find answers to common questions about shipping, returns, sizing, and more. Need help? Contact our support team anytime.
More About Us
Do you sell brand new or used phones?

We sell both brand new and high-quality used. Each used device is carefully tested, certified, and covered by a 12-month software warranty (excluding physical damage) to give you peace of mind.

Can I trade in my phone for a different one?

We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, simply return it within 30 days of receiving your order for a full refund or exchange. Please visit our Returns & Exchanges page for more details.

Do you offer payment plans or credit options?

Absolutely. We’ve partnered with FNB and other financial institutions to offer flexible credit options. You can pay over 12, 24, or 36 months. Just visit our store or apply online to get started.

What is your return and refund policy?

We accept returns within 7 days for unused items in original packaging. Used phones can be returned for a 70% refund regardless of usage time. Please note that accessories are non-refundable.

Do you deliver across Namibia and to other countries?

Yes, we offer 2-hour delivery in towns where we have branches and 24-hour delivery to other Namibian towns. For international customers, shipping takes 7–14 days, depending on the destination.

Country Wide Delivery

We partner with fast and reliable delivery companies to ensure your package arrives safely—right at your doorstep. So you can sit back, relax, and leave the logistics to us.

Delivery Details

Secure Payment

You can choose to pay online using your card through our secure payment gateway—DPO Payments, one of the most trusted platforms in Africa. Prefer cash or want to pay on credit? The choice is entirely yours.

How We Protect Your Data

Warranty & Returns

Enjoy peace of mind with every purchase:

12-month software warranty on all brand-new devices
6-month warranty on all used devices
7-day return policy for a hassle-free replacement

We've got you covered—always.

Warranty & Return Policy

24/7 Customer Support

Our team is available around the clock to help with orders, returns, and any questions you have.

24/7 Customer Support