Frequently Asked Questions
Last Updated:Quick answers about buying phones, MacBooks, gaming consoles and accessories from Access Electronics in Namibia.
Where can I buy an iPhone in Namibia?
Access Electronics sells new and certified pre-owned iPhones at three branches — Windhoek (Gathemann Building, 187 Independence Avenue, opposite Zoo Park), Walvis Bay (Baystar Mall, Sam Nujoma Avenue) and Ongwediva (Oshana Mall, Shop 122) — and online at accessnamibia.com with delivery across Namibia.
Where are Access Electronics' branches?
Three branches, open 7 days a week including public holidays: Windhoek on Independence Avenue opposite Zoo Park (+264 81 495 2277), Walvis Bay at Baystar Mall on Sam Nujoma Avenue (+264 81 670 5032), and Ongwediva at Oshana Mall, Shop 122 (+264 81 860 1188). See Our Branches for directions.
What does Access Electronics sell?
iPhones, Samsung Galaxy phones, MacBooks, iPads and tablets, Apple Watch and Samsung watches, AirPods and earbuds, PlayStation and Xbox consoles, JBL, Marshall and Harman Kardon sound, DJI drones, laptops and accessories — new and certified pre-owned.
Does Access Electronics sell used or pre-owned iPhones?
Yes. Certified pre-owned iPhones are tested before sale and sold alongside the new range at every branch and online in the Pre-Owned iPhone collection.
Can I trade in or sell my phone?
Yes. Every branch accepts trade-ins, and you can get an instant estimate online at Trade In or Sell Your Device. The trade-in value is deducted from the price of your new device, or you can sell your device outright.
Can I buy a phone on credit in Namibia?
Yes. Access Electronics arranges credit purchases through bank partners — qualifying customers can finance a new phone, MacBook or console and pay monthly. Start at Buy on Credit or use the credit calculator, or ask in-store at any branch.
Does Access Electronics offer layby?
Yes, layby is available in-store at any branch — reserve a device with a deposit and pay it off before collection. Ask a consultant in-store for current layby terms.
Does Access Electronics deliver across Namibia?
Yes. Orders on accessnamibia.com are delivered nationwide, with free delivery on orders over N$1,000. You can pay online, on delivery, or at any branch.
What are the trading hours?
All branches: Monday–Friday 9:30–17:30, Saturday 9:30–16:00, Sundays and public holidays 10:30–14:00.
Do devices come with a warranty?
Yes — devices are covered by warranty; the full terms are in the Warranty Policy.
